OUR TRAININGS.
The trainings we offer are mainly practice oriented. At the same time, they are based on the most important part of the theory and best practices in the industry. Our main objective is that each training will meet the needs of the participants and contribute to the professional competence of each learner.
All of this, in addition to the interactive way in which our trainings are conducted, makes us a preferred and reliable partner in this important activity for each employer – the training of the team, as well as for anyone who wants to improve their professional qualifications.

Quality Assurance.
Quality Assurance – Initial Training
Description:
This course mainly targets people who are just making their first steps in programming world and would like to teach how to participate in creating high quality product. QA fundamentals guide is a course which is fully practical course. We will also add a lot of practical real-life examples which will allow the course materials to be presented in the most intelligible language like in all our courses.
Target audience:
- Graduated students
- Junior QAs
- People willing to change their field of proficiency
Agenda:
- A Bug or Not a Bug? Quick Intro,Three Conditions of A Bug’s Existence.
- The purpose of Testing. Exposing misconceptions, Testing and QA.
- Test Cases and Test suite.
- The Software Development Life Cycle (SDLC).
- The Software Testing Life Cycle.
- Classifying the most Common Types of Testing.
- Bug Tracking.
- How to find your first job in testing?
Duration:
- 6 hours

Business Processes.
Business Processes – Initial Training
Description:
The main objective of the course is first of all to provide practical orientation and bring value to each participant in the course, as well as to provide a theoretical basis for what is a Business Process, how it is managed, measured and optimized, based on the best practices in the industry.
The course provides knowledge, tools, practical tasks and examples that can be applied to solve different tasks and solve case studies in managing workflows in any company.
Target audience:
- Managers and directors of departments
- Business Management Systems Specialists
- Professionals actively involved in business process modelling and management activities
- Anyone interested in ways to increase efficiency and improve their performance
Agenda:
- Basic concepts.
- Process management approaches.
- Steps for describing, analyzing and refining workflows.
- Process description and map.
- Key performance indicators (KPIs)
- Optimization and re-engineering.
- Practical examples and exercises.
- Business Process Tools.
Duration:
- 3 hours
Support Process Training
Description:
The main objective of the course is for participants to acquire practical skills in modelling key business processes in support departments. In cases where there are none, they will be defined.
Introduction to practical techniques for analyzing and improving business processes. Better visibility and flexibility of business processes.
Correct integration of processes according to business needs, based on industry best practices.
Target audience:
- Managers and directors of information systems management departments
- Quality Managers
- Consultants and business management systems specialists
- Professionals actively involved in business process modelling and management activities
Agenda:
- Introduction to Service Management.
- Service Strategy.
- Service Design.
- Service Transition.
- Service Operation
- Continual Service Improvement.
- Practical examples and exercises.
- Tools for managing support processes.
Duration:
- 3 hours and 30 minutes

Project Management.
Basic Course – Project Management Basics
Description:
This course makes an overview of Project Management basics as well as Project Manager role and responsibilities. It gives overview of the general picture and important directions and advices for everyone willing to jump into this long but very interesting and exciting journey. The course covers the general theoretic terms which are however enriched with lots of practical real-life examples. This approach allows the course materials to be presented in the most intelligible language.
Target audience:
- Junior Project Managers
- Project Coordinators
- Product Managers
- Professionals who tend to retrain in Project Management
Agenda:
- What is Project Management?
- Skills the good Project Manager need to have.
- Processes in Project Management.
- What is Project, Portfolio and Program?
- Project Life cycle.
- Basic terms in Project Management.
- Project Management methodologies.
- Organizational structures of a company.
- Basic documents in Project Management.
Duration:
- 3 hours and 30 minutes
Advanced Course – Project Management in details
Description:
This course reviews and explains in deep details the Process Groups, Knowledge Areas and the corresponding processes which are used in Project Management. Lots of real-life examples and practices are included, which in addition to the experience our high-qualified lecturers and trainers posses turns this course into a very powerful weapon for learning Project Management in dеpth.
Target audience:
- Junior Project Managers, who has completed our Basic Course or any similar course/training
- Senior Project Managers
- Professionals, who are preparing for PMP certification
- Project Coordinators
- Business Analysts
- Product Managers
- Product owners
Agenda:
- Project Integration Management.
- Project Scope Management.
- Project Time Management.
- Project Cost Management.
- Project Quality Management.
- Project Human Resource Management.
- Project Communications Management.
- Project Risk Management.
- Project Procurement Management.
Duration:
- Depending on the chosen modules from the Agenda.
Practical Course – Software in help of the Project Manager
Description:
Fully practical course related to the Project Manager’s loyal friend in the everyday tasks’ organization and their progress tracking – the software. The target is the most frequent used software in the practice and their additional plug-ins to be reviewed together with different techniques for their usage optimization which will lead to more effective and successful work of the Project Manager with the enormous data streams synchronization.
Target audience:
- Junior Project Managers, who has completed our Basic Course or any similar course/training
- Senior Project Managers
- Professionals who tend to retrain in Project Management
- Project Coordinators
- Product Managers
Agenda:
- Project Plan creation in Microsoft Project.
- Project Plan optimization in Microsoft Project.
- Visualizations and reporting in Microsoft Project.
- JIRA in help of the Project Manager.
- Useful JIRA add-ons – Tempo/Portfolio/Budget.
Duration:
- 5 hours
Agile Project Management
Description:
In this course we will reveal Agile basics and its specifics, when it is suitable to use it and how we can turn the project move with value-driven deliverables. We will make full comparison with wide-spread Waterfall methodology. We will also add a lot of practical real-life examples which will allow the course materials to be presented in the most intelligible language like in all our courses.
Target audience:
- Professionals who tend to retrain in Project Management
- Senior Project Managers
- Junior Project Managers
- Project Coordinators
- Business Analysts
- Product Managers
Agenda:
- What stands behind “Agile”?
- Agile manifesto.
- Value-driven deliverables.
- Adaptive planning.
- Roles and responsibilities in Agile.
- Agile methodologies.
Duration:
- 5 hours